Initial Setup & Launch
Timeline for your first delivery:
• Pack START: 5-7 business days
• Pack LAUNCH: 10-15 business days
• Pack GROWTH: 15-20 business days
• Pack SCALE+: 20-30 business days (depending on complexity)
The initial setup includes:
- Discovery and requirements gathering
- Design and development
- Testing and revisions
- Launch and handover
You'll receive regular updates throughout the process.
Continuous Evolution Model
After launch, your digital service evolves continuously:
Monthly Credits System:
Each plan includes a monthly allocation of evolution points that you can use for:
- Content updates
- New features
- Design improvements
- Technical optimizations
- Integrations
Unused points do not roll over. Plan upgrades give you more monthly points for larger evolutions.
Request Workflow
How to request changes and evolutions:
1. Submit Request: Via dashboard or email
2. Credit Assessment: We evaluate the points needed
3. Approval: You approve the credit usage
4. Development: We implement the change
5. Review: You test and validate
6. Deployment: Changes go live
Typical turnaround:
- Small updates (1-3 points): 3-5 business days
- Medium features (4-10 points): 7-10 business days
- Large evolutions (10+ points): 2-3 weeks
Urgent requests may be prioritized for an additional fee.
Hosting & Maintenance
Included in all plans:
• Secure hosting on enterprise infrastructure
• SSL certificates and security updates
• Daily automated backups
• Uptime monitoring (99.9% SLA)
• Performance optimization
• Monthly security patches
Maintenance windows (if needed):
Scheduled during low-traffic periods with advance notice. Most updates happen with zero downtime.
