Delivery Details

Timeline for your first delivery: • Pack START: 5-7 business days • Pack LAUNCH: 10-15 business days • Pack GROWTH: 15-20 business days • Pack SCALE+: 20-30 business days (depending on complexity) The initial setup includes: - Discovery and requirements gathering - Design and development - Testing and revisions - Launch and handover You'll receive regular updates throughout the process.

After launch, your digital service evolves continuously: Monthly Credits System: Each plan includes a monthly allocation of evolution points that you can use for: - Content updates - New features - Design improvements - Technical optimizations - Integrations Unused points do not roll over. Plan upgrades give you more monthly points for larger evolutions.

How to request changes and evolutions: 1. Submit Request: Via dashboard or email 2. Credit Assessment: We evaluate the points needed 3. Approval: You approve the credit usage 4. Development: We implement the change 5. Review: You test and validate 6. Deployment: Changes go live Typical turnaround: - Small updates (1-3 points): 3-5 business days - Medium features (4-10 points): 7-10 business days - Large evolutions (10+ points): 2-3 weeks Urgent requests may be prioritized for an additional fee.

Included in all plans: • Secure hosting on enterprise infrastructure • SSL certificates and security updates • Daily automated backups • Uptime monitoring (99.9% SLA) • Performance optimization • Monthly security patches Maintenance windows (if needed): Scheduled during low-traffic periods with advance notice. Most updates happen with zero downtime.